SHIPPING AND RETURNS

Welcome to our exclusive world of luxury watches, where your satisfaction is our utmost priority. We understand the significance of your investment in timepieces like Omega and Rolex, and we are dedicated to providing a seamless shopping experience. Here, we outline our shipping and returns policy to ensure that you feel confident and informed when making your purchase.

Shipping Information:

Fast, Secure, and Insured Delivery

We believe in delivering your cherished timepiece with the utmost care and efficiency. Our commitment to your satisfaction extends to our shipping process.

  • Fast Dispatch: Your order is promptly processed and dispatched to minimize any wait time.

  • Secure Packaging: Each luxury watch is carefully encased in secure, tamper-evident packaging to protect it during transit.

  • Fully Insured: Your timepiece is fully insured during shipping, ensuring that you can shop with peace of mind.

  • Worldwide Delivery: We proudly serve clients worldwide, allowing watch enthusiasts from across the globe to enjoy our exquisite collection.

Tracking Your Order:

You can easily track the progress of your order using the provided tracking number. This transparency ensures that you know exactly when to expect your new timepiece to arrive, making the anticipation even more exciting.

Shipping Times:

Our aim is to provide you with a timely delivery, so you can start enjoying your luxury watch as soon as possible. Shipping times may vary depending on your location, but we work diligently to minimize any delays. Please refer to your order confirmation for estimated delivery times.

Returns and Exchanges:

We stand behind the authenticity and quality of every luxury watch we offer. If, for any reason, you are not entirely satisfied with your purchase, our straightforward returns and exchanges process is designed to provide a hassle-free solution.

30-Day Satisfaction Guarantee:

Your satisfaction is paramount to us. If you are not completely satisfied with your purchase, you have up to 30 days from the date of delivery to return or exchange your luxury watch.

Return or Exchange Process:

  1. Contact Us: To initiate the return or exchange process, please contact our dedicated Customer Support team. They will guide you through the steps and provide you with a Return Authorization (RA) number.

  2. Secure Packaging: Place the watch in its original packaging and secure it to prevent any damage during the return. Include all provided accessories, certificates, and documents.

  3. Label Your Package: Clearly label your package with the provided RA number to expedite the return process.

  4. Insured Shipping: We recommend using a reputable shipping service and insuring your package to ensure its safe return to us. The shipping cost for the return is your responsibility.

  5. Verification and Refund/Exchange: Once we receive your return, our team will carefully inspect the watch to ensure it is in the same condition as when it was sent. After verification, you will be issued a refund or the exchanged watch will be promptly dispatched.

Please Note:

  • Condition: To be eligible for a return or exchange, the watch must be in unworn and pristine condition.

  • Time Limit: Returns or exchanges must be initiated within 30 days of the date of delivery.

  • Restocking Fee: A restocking fee may apply for returns that are not in their original condition or missing packaging and accessories.

  • Customization: Personalized or engraved watches are not eligible for returns or exchanges unless they are found to be defective.

We are confident that you will be delighted with your luxury watch, but in the event that you wish to return or exchange it, our team is here to guide you through a seamless process.

At WIDE RANGE WATCH SHOP, your satisfaction is our ultimate commitment. We appreciate your trust in us as your destination for luxury timepieces and look forward to assisting you with your shipping and return needs. If you have any questions or require further assistance, please don’t hesitate to contact our dedicated Customer Support team. Thank you for choosing us as your source for luxury watches.